Privacy Policy

This Privacy Policy explains how personal information is collected, used, and processed when you access or use the ImpactHire recruitment platform (the “Service”).

“ImpactHire” is a recruitment technology platform developed and operated by Work For Impact Private Limited or its affiliated entities (“Work for Impact”). References to “ImpactHire,” “we,” “our,” or “us” in this Privacy Policy refer to Work for Impact in its capacity as the operator of ImpactHire, unless otherwise stated.

This policy applies to:

• organizations using the platform for recruitment
• candidates participating in interviews
• visitors to the product website.

ImpactHire is a recruitment technology platform developed by Work for Impact.

The platform enables organizations to conduct and manage recruitment processes, including video interviews and candidate evaluations.

In many cases:

• the organization using the platform acts as the Data Controller
• ImpactHire acts as a Data Processor providing the technology.

We may collect several categories of personal information depending on how the Service is used.

Account Information

For organizations using the platform:

• name

• company name

• email address

• role or job title

• account credentials

Candidate Information

Information submitted during recruitment processes may include:

• name

• contact information

• resume or CV

• employment history

• education information

• application responses

Interview Data

When candidates participate in interviews through the platform, we may process:

• video recordings

• audio recordings

• written responses

• interview transcripts

• interviewer evaluation notes

Technical Information

When users access the Service, we may collect:

• device information
• browser type
• IP address
• session activity
• system logs

We use personal information to:

• provide and maintain the platform
• facilitate recruitment workflows
• allow organizations to evaluate candidates
• support interview recording and playback
• provide customer support
• improve the functionality and security of the platform.

The platform may include tools designed to assist recruitment workflows, such as:

• automated transcription of written, audio and video responses 

• interview summaries and AI-conducted interviews 

• scoring and ranking of candidate responses against criteria set by the organization

• interview analytics

• AI-assisted generation of recruitment content such as questions, evaluation criteria and messages 

These tools assist human reviewers and do not make hiring decisions independently.

Organizations using the platform remain responsible for evaluating candidates and making employment decisions.

Where applicable under the GDPR, UK GDPR, or other data protection laws requiring a lawful basis for processing, we may process personal information based on:

• contractual necessity for providing the platform;

• legitimate interests related to providing and supporting recruitment workflows;

• compliance with legal obligations; and

• consent, where required, including for certain interview recording or processing activities.

Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies, California residents may have additional rights regarding their personal information, including rights to know and access, correct, or delete certain personal information, and to opt out of the sale or sharing of personal information where applicable.

ImpactHire does not sell personal information. If our practices involve “sharing” personal information as defined under the CCPA/CPRA, applicable opt-out rights and mechanisms will be provided.

Additional privacy rights may apply depending on your location.

Personal information may be shared with:

• the organization conducting the recruitment process

• authorized service providers supporting the platform

• technology providers supporting hosting, security, and analytics

• regulatory authorities where required by law.

We do not sell personal information.

Candidate data and interview recordings may be stored for a limited period necessary to provide recruitment services.

Organizations using the platform determine how long candidate data should be retained.

ImpactHire may delete data that is no longer necessary for providing the Service.

Personal information may be processed in countries where ImpactHire or its service providers operate, subject to applicable data protection laws.

ImpactHire implements technical and organizational measures designed to protect personal information, including encryption and secure infrastructure.

However, no system can guarantee absolute security.

Depending on your location and applicable law, you may have rights regarding your personal information, including:

• the right to access or obtain information about your personal information;

• the right to request correction of inaccurate information;

• the right to request deletion of your personal information;

• the right to restrict or object to certain processing activities;

• the right to data portability, where applicable;

• the right to opt out of the sale or sharing of personal information, where applicable;

• the right to limit certain uses or disclosures of sensitive personal information, where applicable; and

• the right not to receive discriminatory treatment for exercising applicable privacy rights.

Requests related to job applications should typically be directed to the organization conducting the recruitment process.

The Service may use cookies and similar technologies to support the operation, security, and functionality of the platform.

These technologies may be used to:

• enable essential platform functionality and maintain user sessions;

• remember user preferences and settings;

• support security, authentication, and fraud prevention;

• understand how users interact with the Service; and

• analyze usage and improve the performance and functionality of the Service.

Some cookies are necessary for the Service to function properly. Where required by applicable law, non-essential cookies, such as analytics or similar technologies, will only be used with your consent.

Third-party service providers that support the operation or analysis of the Service may also use cookies or similar technologies in accordance with applicable law.

Where available, you can manage your cookie preferences through the cookie consent tool provided on the Service. You may also control cookies through your browser settings, although disabling certain cookies may affect the functionality of the Service.

The Service is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

We may update this Privacy Policy periodically.

The updated version will be published on this page with the revised effective date.

If you have any questions regarding this Privacy Policy or our processing of personal data, please contact us at:

success@impacthire.com